Terms & Conditions
- You agree to use our website for lawful purposes only. You must not:
- Use our site to transmit or distribute any harmful, defamatory, or illegal content
- Attempt to gain unauthorized access to our systems
- Use automated tools or software (bots, scrapers) to interact with the website without permission
Â
2. Product Information and Availability
At Jaipur Heritage, we are committed to offering high-quality, handcrafted products and providing accurate information about each item listed on our website. However, due to the nature of artisan craftsmanship and digital presentation, the following considerations apply:
- Product Descriptions and Images, we make every effort to ensure that product descriptions, dimensions, materials, and photos are accurate and up-to-date. However, as our products are handcrafted by skilled artisans, slight variations in color, pattern, texture, or design may occur.
Additionally, colors may appear differently depending on your device’s screen settings, lighting conditions, and photo editing. These natural and technical variations should not be considered defects, but rather a mark of the unique and handmade nature of our items.
Availability
- Due to the limited, small-batch nature of handcrafted goods, product availability can change rapidly. We cannot always guarantee that an item displayed on the website will be in stock at the time of your order.
- If a product becomes unavailable after your order is placed, we will notify you as soon as possible and provide the option for an alternative, backorder, or full refund.
Â
3. Pricing and Payments Currency and Taxes
- All product prices on our website are listed in INR (Indian Rupees) and are inclusive of all applicable taxes.
- For customers choosing to pay in EURO or USD, prices are displayed exclusive of any local taxes, duties, courier charges or customs charges applicable in the destination country. These additional charges, if any, are the responsibility of the buyer and may be levied by your local authorities upon delivery.
Â
Secure Payment Processing
- All payments must be made in full at the time of checkout. We use trusted third-party payment gateways to ensure that your transactions are processed securely. Your payment information is encrypted and handled with strict confidentiality—we do not store or have direct access to your card or banking details.
Â
Bank & Transaction Fees
- Some banks or payment providers may charge foreign transaction fees, currency conversion charges, or other processing fees depending on your location and currency used.
- These additional charges are imposed by your financial institution and are not the responsibility of Jaipur Heritage. We recommend checking with your bank or card provider for more details before completing your purchase.
Â
4. Intellectual Property
All content on our website—including text, graphics, images, logos, and designs—is the property of Jaipur Heritage and is protected under intellectual property laws. You may not copy, reproduce, or use our content without prior written permission.
Â
5. Limitation of Liability
To the maximum extent permitted by law: Jaipur Heritage shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products Our total liability shall not exceed the amount paid for the order in question
Â
6. Governing Law
These Terms are governed by the laws of [Insert governing region/country]. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts in [Insert jurisdiction].
Terms & Conditions For The vintage vault
Authenticity and Origin
Each vintage or collectible item in our collection is authentic and sourced responsibly. We work closely with artisans, collectors, and local communities to ensure that the origin and age of every piece are as accurately represented as possible.
Please note that many of these items may show natural signs of age, such as fading, patina, slight wear, or imperfections. These are not defects, but rather a testament to the item’s history and authenticity.
One-of-a-Kind Nature
Vintage and collectible items are typically one-of-a-kind or produced in very limited quantities. As such, once sold, the exact item cannot be restocked or reproduced. We encourage interested customers to make their purchase promptly, as availability is not guaranteed.
Pricing and Value
Prices are determined based on factors such as age, rarity, craftsmanship, and current market value. Given their unique status, vintage and collectible items are non-negotiable and non-refundable.
Care and Preservation
These pieces should be handled and maintained with care to preserve their condition. We recommend keeping them away from moisture, direct sunlight, or abrasive cleaning materials.
Final Sale Policy
(a). All vintage and collectible items are considered final sale. This means:
- Returns will not be accepted under any circumstances once the item has been delivered.
(b). Exchanges for alternative items are not permitted, as these pieces are often irreplaceable or singular in nature. This policy is in place because these items:
- May display natural signs of aging, minor imperfections, or wear consistent with their vintage condition. These are not considered flaws, but rather part of the item’s historical authenticity.
- Are typically sourced in limited quantities and cannot be restocked or replaced once sold. Buyer Responsibility
(c). By completing your purchase, you acknowledge that you have:
- Read and understood the item’s description and condition
- Reviewed the images provided carefully
- Accepted the unique, pre-loved nature of vintage and collectible products
Â
We encourage all customers to reach out to us with questions or concerns before making a purchase. Our team is happy to provide additional information, photos, or care advice to help you make an informed decision.
